Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
I would unhesitatingly recommend Amelia to anyone wishing to rent out their premises. She is able to bring the deal to completion in a timely and efficient manner. Highly professional service and a speedy commitment when liaising with the tenant. She is an enthusiastic and energetic girl. Courteous, committed and caring.
4.8 / 5.0
Shirley is very helpful and effective. I contacted three agents and she was the first to respond and the first to arrange viewing. She provided a lot impartial advice and has been very patient. We thank her very much for her efforts and finding the most satisfactory new place for us in a very short time.