Nina showed us several potential places upon our first exploratory trip to Discovery Bay, quickly learning what we, as newbies to Hong Kong, found important in a potential apartment. In the 6-month period between our visit and effective move, Nina informed us on all available premises that met our standards - with each proposition being a real potential hit. As we have two young children we were unable to fly back out to HK to sign the rental contract but Nina helped us through all the formalities while we were on the other side of the world - including a real-time video tour for our final selection. When arriving in Discovery Bay, we had more assistance than one could imagine, the water, gas and electricity were arranged, and Nina was awaiting us with her super golf cart to help us get our luggage to the apartment. Even today, 4 months later, Nina is still there for us in case there are any issues. She has been a real force that takes the headache out of moving.
4.8 / 5.0
Jan and Cindy
Stephanie van Eybergen
Stephanie guided us through Clear Water Bay and Sai Kung and helped us to understand the area. She was extremely well-organised and attentive from day one, and certainly went beyond our expectations. When it came to assessing the different property options, her guidance was invaluable as Stephanie knows the area inside out. In addition, her knowledge of transaction structuring, the roles of the bank and lawyers, also made a difference, as were her insights on the neighbourhoods. With many years of experience dealing with property transactions, Stephanie certainly helped us avoid making mistakes as first time buyers in Hong Kong. Her help would be an asset to anyone looking to find a perfect family home in Hong Kong.
5 / 5.0
Peter & Yung B.
Stephanie van Eybergen
Working with Stephanie to find my last apartment before I repatriate to the US after 23 years here in Hong Kong was flawless. She showed me a variety of apartments, worked with the landlord to get me a great rental price, answered all my questions and above all was patient. My experience with OKAY.com was far better than all my other experiences over the years and I can recommend OKAY.com and Stephanie to friends without hesitation.