We were happy that we met Shirley. She has been truly helpful to us on finding a satisfying home. She has been responsive and clearly understood our requirements. Everything went smoothly and efficient with Shirley's help! After signing the tenant agreement she still helped us on utility stuff. Really appreciate that we have such a proactive and responsible agent like Shirley to help us find an ideal apartment.
4.6 / 5.0
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Jayde were very patient with us a gave us many options in the areas and price range requested. Once the apartment was chosen Jayde made the arrangements completely hassle free. I would recommend Jayde and OKAY.com to anyone looking for accommodation in Hong Kong.