...Andrea has been an absolute delight to work with. She is not only very friendly but most importantly understands the requirements of her clients very well. From the moment we discussed my move [to Hong Kong] I instantly felt reassured that the stressful process of finding a place to call home was going to be easier than I anticipated (I even cancelled the vast number of other agents I was planning on working with). No requests seemed too hard. This includes my request to view a total of 28 properties in one day to being happy to secure the handover on a Sunday. She is extremely responsive, personable and honest.
The OKAY.com product is outstanding and with a strong technology focus you do stand out. However as with all service industries it is the people that make the experience hassle free.
I will be happily recommending OKAY.com and specifically Andrea to anyone I know relocating to HK.
4.9 / 5.0
Don was professional and knowledgeable in his approach to my property search. OKAY.com had been recommended to me by a colleague for its efficiency and great customer support which very much proved to be the case. I also appreciated the ‘after sales' service that Don provided in addressing my concerns about multiple small defects. I have never used the service of agents in the past, or more precisely, the very few experiences I had in Europe were not very positive with agents applying a lot of pressure to ensure I signed the agreement while making promises that were never held. My experience with OKAY.com was very refreshing in comparison and I would highly recommend Don's services to others looking for a new home in HK!
4.7 / 5.0
Jayde worked with me for the first time in October 2014. She referred a tenant from the UK who had come to work in HK and we managed to reach an agreement on the same day of the initial viewing due to her professionalism in the negotiation process.
In February 2016, I appointed Jayde and OKAY.com as the sole agent for leasing another one of my properties as a result of the excellent experience I had received in the past. Once again I was impressed by the quality of tenants, speed and professionalism of Jayde’s service, with another agreement signed within a day of viewing.
I am sure we will continue to work with Jayde in the future due to the fantastic combination of her skills and the broad client base of her company.