Dorothy and OKAY.com exceeded my expectations in my search for a new flat. The whole process was very organized and quick. (We negotiated the price and signed the lease agreement on the same day as viewing the flat.) Dorothy was very professional and responsive and was not afraid to bargain down the price on my behalf. Dorothy also prepared a handover report and helped transfer the utilities to my name as part of her services. I will recommend her to all my friends.
4.9 / 5.0
It was a pleasure working with Flo. She made the process of finding a new home really easy and we have already recommended her to a number of our friends. She really understood what we were looking for which was demonstrated when she showed us an apartment in an area we hadn't even considered – we now live in this apartment and absolutely love it! Flo offered a lot of good advice based on her knowledge of the city and her experience in the housing industry. Her service also did not stop once we signed the tenancy agreement - she helped us move our utility accounts and continues to provide helpful recommendations. In summary, we really enjoyed working with Flo and will hopefully get the chance to work with her again one day in the future.
4.6 / 5.0
Jamie & Maria
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!