Dawson was a very efficient, professional and organised agent. Thanks to his knowledge and experience, I was able to find a great flat within two days of my arrival in Hong Kong! He was very quick to arrange a viewing for flats that I screened, and also gave me detailed overview of surrounding area. He could judge and give me feedback on flats which we have reviewed based on my requirements. It was a pleasure to work with him, and I would recommend him to anyone needing a house search in Hong Kong.
4.7 / 5.0
Francesca is excellent at her job and truly has phenomenal customer service and people skills. I’d recommend her without hesitation.
4.6 / 5.0
From the very first inquiring about availability to her most recent email today finalizing lease agreement and confirming completion of stamp duty, Francesca has proven to be consistently professional, responsive and accommodating while doing so in a friendly and easy going manner. Although most of the time in these situations agents tend to prioritize tenant interests over the landlord, I felt that Francesca was fair and impartial in representing both parties. I appreciated her candor in describing the nature of the tenant in unbiased terms so that I could make the best decision possible without actually having met them. In the end, the information garnered from that discussion regarding the quality of the tenant not only held true, but in fact exceeded my expectations. Needless to say, my experience with Francesca was very positive and yet another reason why Okay.com will be my first point of contact whenever I need help with something real-estate related in the future.