Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Max was very professional and helpful. She made a big effort to clarify and fulfill my needs, allowing me to make a concerted decision to see only apartments I really liked. Max was also very proactive and replied immediately if I had anything to ask. Communication was super easy, not only because she speaks perfect English but also because she is really easy going and a very nice person! I highly recommend Max for anyone who wants to get the best possible real estate agency service in Hong Kong. Thank you once again Max for finding a dream apartment for me!
4.8 / 5.0
Daphne was patient whilst we were trying to decide which location we wanted to live in;
She was very informative and shared her knowledge and experience in the various areas.
We found Daphne very easy to communicate with - she was very responsive and super friendly towards me and my family.
She was outstanding and i would certainly recommend her services to my friends She is a huge asset to Okay.