Cindy really went out of her way to make sure we got the accommodation we wanted. She certainly went way beyond the call of duty on so many fronts and was exceptionally helpful, thoughtful and professional. She has been an absolute star!!
4.8 / 5.0
Ms. Leigh DILLINGHAM
I came to Hong Kong with the expectation that finding the right apartment would be a tough slog. This had been the case in other big cities I've lived in. I was massively lucky to be introduced to Dorothy at the outset. She was incredibly organised, enthusiastic, knowledgeable and attentive to my preferences. Dorothy even remained incredibly upbeat and helpful after having to start our search all over again due to my shift in dates. Her insight and guidance made it easier to get a better perspective on what I was looking at. Unlike many agents, Dorothy was fully engaged and made sure my focus was not just on getting a good price or enough space, but practical things like being able to fit the requisite furniture and appliances, and making sure the security and location were good. I have and will in the future advise anybody I know looking for a place in HK to contact Dorothy.
4.7 / 5.0
Matthieu got in touch with me a week before I arrived in HK. He carefully selected apartments based on my requirements and designed the routes for viewings so that we could spend our time more efficiently. The preselected properties were nicely printed out in a booklet so that I could take notes at the same time. I have been with some other agencies but this is the most professional one I have ever experienced. During viewings, Matthieu acted not only professionally but also connected with me on a personal level. He accompanied me to the same apartment twice in the same evening just to make sure I would be comfortable with the noise during night time. He also incorporated my feedback so that he could select more options for me. He really heard, valued and prioritised my comments. It was the best apartment hunting experience I have ever had—and I have moved across three different continents in the last two years. You will be in good hands with Matthieu as your agent.