Janis is professional and at the same time personable. She made the otherwise daunting task of finding a new home smooth and easy for our family. She is also very resourceful and helped us transition into the new flat without a hitch. Would recommend her service to anyone in search of real estate expertise.
4.5 / 5.0
Jen & JC
Daniel Sempere Pico
[Daniel was recommended by a colleague and is] by far the best real estate agent to deal with - from the first contact through till today (post the transaction) Daniel has been a pleasure to work with.
[He] was incredibly responsive, quick to arrange property tours and inspections and answered every single one of my question-laden emails with rocket speed […] He provided extremely practical advice about renting and the market process; but also local tips and insights which has made the transition to Hong Kong extremely smooth and painless.
[…] I honestly do not know when he sleeps or eats with all the attention he gives his clients. I know he has many of us, but I genuinely felt like his only client during the time we worked together […] OKAY.com is very lucky to have Daniel and I will be definitely recommending him to all my friends and family. I look forward to working with him and OKAY.com in the future!
5 / 5.0
Senior Manager Process Enhancement
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?