The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good.
The rental achieved is a minor element in this mildly euphoric testimonial.
4.6 / 5.0
Retired property professional
Mrs Heike Pfordte made the difference during our home hunting; she simply understood “right away” our needs; most of the real estate agents we found in Hong Kong are mainly focused on on the budget proposed by the client; Mrs Heike understood first of all that we were looking for a new home, not only a place to rent at a certain budget. I have been in Hong Kong for over 12 years and I have rent out many places and get in touch with far too many real estate agents/consultants, but this was the real first time that our criteria were 100% understood at the very first time. Both my husband and I were very impressed by the job done for us by Mrs Heike and our full gratitude goes to her for helping in finding this very nice home for us. She is extremely resourceful, talented and target oriented to the client needs. We absolutely recommend her to other home hunters in Hong Kong.
4.9 / 5.0
We recently moved house within Clearwater Bay and approached Kim to help source an appropriate property for our large family. From the outset Kim was friendly, easy to approach and instantly available when we texted or called with queries. She was prompt in finding suitable properties for us to view and we had the impression she was being very honest with us, an unusual trait with many other real estate agents. It was something we very much appreciated. Every query we had, from selecting the property, to second viewings, to questions about appliances and so forth, was promptly and professionally dealt with. She ensured the whole signing process ran incredibly smoothly despite us being abroad at the time we were trying to prepare cheques and finalize paperwork. She really went above and beyond the call of duty and we are very grateful to her for all her tireless efforts. We wouldn't hesitate in using Kim and OKAY.com again.