As landlords, we are often at the mercy of agents who typically do a stronger job of representing tenant’s interests over ours. However, not once during my interactions with Don did I feel this way. I always felt that my concerns and requests were of proportionate importance and his goal was truly to reach an equitable agreement between my future tenants and me rather than a quick and easy transaction for himself.
Don is a very personable, conscientious and reliable. Don's response time via email, phone or text is virtually immediate and I never felt left in the lurch with regards to my questions or guidance on next steps. I look forward to working with Don again and he will certainly be the first person I'll contact when my property becomes available again in the future.
4.7 / 5.0
Mr. Terrance CHANG
I am very pleased with the help from Shirley. She is very nice, incredibly hard working and responds to messages promptly. She is always well prepared on the choices according to my preference. I am confident that Shirley will be able to help to find the perfect home for everyone else. I would highly recommend Shirley to my friend for home searching :)
4.8 / 5.0
Stephanie van Eybergen
We have been extremely impressed with the way Stephanie has handled the marketing and promotion of our house in Clearwater Bay. Stephanie kept us in the loop with updates on client visits and feedback both from her clients and with her own creative ideas as to how we could improve the property for future tenants. With an extremely efficient and courteous approach. we felt Stephanie made the house a priority and offered first class attention to detail and client service. Following a fallow period using other agents, Stephanie and OKAY.com generated a high footfall of potential clients and we found excellent tenants in a short period of time. We would have no hesitation in recommending Stephanie to anyone else looking, as a tenant or owner. Stephanie also introduced us to a local Management Agent who is now looking after the property on our behalf and proving to be a very welcome resource.