From the very first inquiring about availability to her most recent email today finalizing lease agreement and confirming completion of stamp duty, Francesca has proven to be consistently professional, responsive and accommodating while doing so in a friendly and easy going manner. Although most of the time in these situations agents tend to prioritize tenant interests over the landlord, I felt that Francesca was fair and impartial in representing both parties. I appreciated her candor in describing the nature of the tenant in unbiased terms so that I could make the best decision possible without actually having met them. In the end, the information garnered from that discussion regarding the quality of the tenant not only held true, but in fact exceeded my expectations. Needless to say, my experience with Francesca was very positive and yet another reason why Okay.com will be my first point of contact whenever I need help with something real-estate related in the future.
5 / 5.0
Max was very professional and helpful. She made a big effort to clarify and fulfill my needs, allowing me to make a concerted decision to see only apartments I really liked. Max was also very proactive and replied immediately if I had anything to ask. Communication was super easy, not only because she speaks perfect English but also because she is really easy going and a very nice person! I highly recommend Max for anyone who wants to get the best possible real estate agency service in Hong Kong. Thank you once again Max for finding a dream apartment for me!
4.8 / 5.0
Daniel Sempere Pico
We were very impressed with Daniel’s conduct and service throughout the whole process - he is definitely in the right job! Daniel was very friendly and professional throughout and also very knowledgeable about the 'in's and out's' of renting in Hong Kong. Not once did we think he was pushing us to view or agree to something we didn't want or understand.
If we are looking for another property in HK, we would definitively utilize his services again. I would also refer anyone from HSBC looking for a property to him as I would be confident that they would be well looked after! […]