She was professional and it was very candid and was not too salesy like most estate agents. Most agents would give up after showing 4 or five options. She worked hard to continue to find best options for us and ultimately we found a place we like. She was patient and I would highly recommend her to anyone else looking.
4.7 / 5.0
Mr. Jeff Chan
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
She knew and understood from the beginning what we are looking for and what she showed to us was spot-on. This saved us a lot of time. Super efficient - Thanks Nina