From the very first inquiring about availability to her most recent email today finalizing lease agreement and confirming completion of stamp duty, Francesca has proven to be consistently professional, responsive and accommodating while doing so in a friendly and easy going manner. Although most of the time in these situations agents tend to prioritize tenant interests over the landlord, I felt that Francesca was fair and impartial in representing both parties. I appreciated her candor in describing the nature of the tenant in unbiased terms so that I could make the best decision possible without actually having met them. In the end, the information garnered from that discussion regarding the quality of the tenant not only held true, but in fact exceeded my expectations. Needless to say, my experience with Francesca was very positive and yet another reason why Okay.com will be my first point of contact whenever I need help with something real-estate related in the future.
5 / 5.0
We cannot thank Matthieu enough for finding us the perfect place. He paid attention to all our requirements and only showed us apartments that met our criteria. Unlike many agents in Hong Kong, he's thoughtful and patient and didn't rush us at all into making decisions. He was determined to find us a beautiful home and powered through even when some deals didn't work out. It's safe to say that Matthieu goes above and beyond at his job to guarantee smooth client relations. It was an absolute pleasure to work with him and we have already recommended him to all our friends, and we will definitely keep in touch for future moves!
4.5 / 5.0
Amelia is great to work with. She is very professional and very relaxed at the same time. I also appreciated the hand-selection of properties and the opportunity to make further selections by email first; it makes the whole process efficient and it's helpful in getting a sense of what the market is like. Overall, my experience with OKAY.com and with Amelia was superb!