Matthieu has been extremely helpful, understanding and positive through this whole experience. He really went out of his way to make sure I knew how to get things set up in my apartment as this is my first time relocating to Hong Kong. He also worked extra hard to make sure I got the apartment I wanted and showed me other ones first so that I could be 100% sure. [...] Thanks, Matthieu!
4.8 / 5.0
Ms. Amy SMITH
Dorothy was a great help to us in all areas of our search for a new property. We had quite a specific place in mind, with an average budget and she managed to bring us two several very high quality properties to choose from. We were so happy with one that we moved quite quickly to secure it. Dorothy was again extremely helpful in arranging all the contracts and utilities in a timely manner, and took all of the stress out of the Process. I was very happy with her service from start to finish - and she has even followed up on multiple occasions since we have moved to check if she could help in any way. I would recommend her to anyone in Hong Kong regardless of the property you are looking for.
4.9 / 5.0
Mr. Michael WARD
I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t