I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!
4.7 / 5.0
Margaretha de Boer
Upon helping us find a new flat to rent, Vincent made sure he understood exactly what we were looking for and did careful due diligence on each apartment he showed us. Because I am pregnant, he understood what we needed in a new flat and did not waste our time showing us properties that did not fit our criteria. He was very thorough in his search and honest with feedback on each building.
He helped liaise between us and the landlord and helped to negotiate the price to fit our budget. We were extremely pleased with how quickly and easy our search went due to Vincent’s strong work ethic. He was quick to return our calls and meet us if we needed anything! We highly recommend Vincent as he really was a pleasure to work with. We have already referred two friends to him as we were very impressed with his skills and knowledge of the market. Thank you Vincent!
4.8 / 5.0
Hital and Megha Desai
I was starting to get frustrated while working with several different agencies that did not seem to understand my concerns, until I met Jody. She actually managed to convince me to take a unit in a building I had already viewed with a different agency and said no to. The reason was her attention to detail and her thoughtful explanations as to why she still thought it was a good choice for me. She listened carefully and empathetically to all my needs and preferences. She also managed to execute the entire process from viewing to handover with efficiency. I am extremely pleased with my new home and feel lucky that Jody was able to help me. She is thorough, goes above and beyond, and is extremely professional. I would absolutely recommend okay.com and Jody due to my very positive experience! Thank you very much!