From the very first inquiring about availability to her most recent email today finalizing lease agreement and confirming completion of stamp duty, Francesca has proven to be consistently professional, responsive and accommodating while doing so in a friendly and easy going manner. Although most of the time in these situations agents tend to prioritize tenant interests over the landlord, I felt that Francesca was fair and impartial in representing both parties. I appreciated her candor in describing the nature of the tenant in unbiased terms so that I could make the best decision possible without actually having met them. In the end, the information garnered from that discussion regarding the quality of the tenant not only held true, but in fact exceeded my expectations. Needless to say, my experience with Francesca was very positive and yet another reason why Okay.com will be my first point of contact whenever I need help with something real-estate related in the future.
5 / 5.0
Ning is excellent in understanding your needs and translating them into the perfect apartment. I conveyed my expectations and desires for an apartment and Ning was able to quickly organize a viewing tour. With her wide contacts I received a shortlist of apartments on a link which I could express my preliminary interest. Post which she quickly secured apartment viewing within a couple of days. During each viewing, she provided her impartial comments about the pros and cons of the apartment. It was evident that her goal was to ensure the apartment was a great fit for me. Once I’d decided on the unit she went an extra mile to achieve a fair price as well as sort out the other details such as water and electricity for me. She was a single point of contact that ensured I was able to move in a week from viewing the apartment.
If you’re looking for exceptional work ethic, excellent service, and an agent to with your interest at heart then Ning is your answer.
4.7 / 5.0
We want to pass our gratitude to Kim for her wonderful assistance in securing a rental property for my family. We are appreciative of the extra effort she made in understanding our needs answering hundreds of questions we had and generally pointing us in the right direction on a suitable area to live.
The other aspect that we valued was her ability to manage our expectations and provide transparency around the tenancy process. It meant that we didn’t have any surprises to deal with along the way.
We will be sure to recommend her to any friends/colleagues that may relocate to Hong Kong and will also reach out to my HR team to recommend her services for internal transfers to Hong Kong.