We were very impressed with Ruby's knowledge of the market, attention to detail and particularly, the time that she took after the sale had completed to ensure that we were able to move in and enjoy the property without any trouble. Usually, the agent is difficult to contact and of no help once they have closed the sale, but Ruby was there all the way through, even to the point of following up days after we had moved in to solve a couple of minor issues. We would certainly recommend Ruby.
4.6 / 5.0
Expat professionals (lived in HK for 20 years)
After living in Hong Kong for many years and acquiring multiple properties here, I met Ruby while looking for a specific type of investment property. I wish I had known her from day one. She's smart, understands the market well, works hard and has the ability to bring seller and buyer (or landlord/tenant) together in a charming, yet businesslike way that is simply very effective. I have since recommended her to many others looking for property and have had consistently raving feedback about her performance as a real estate agent. She is one of the best and OKAY.com is lucky to have her!
4.6 / 5.0
A number of things stood out for me working with Melanie: she is friendly, approachable & responsive, she clearly understood our needs and was able to direct us to properties which we ended up loving (to the point of confusion!) and she has impressive knowledge of the HK property market and its nuances, knowledge we heavily relied on in finding a home.
Many thanks Melanie for all your warmth and help. We greatly appreciated it!