Professional, straight shooter, no nonsense or bullshit... will definitely be contacting her again for my accommodation needs. She will be the first on the list to call, and I don't expect I will need to call anyone else. Thoroughly recommend.
4.6 / 5.0
Very professional, helpful, knew exactly what we were looking for and didn’t waste our time showing us properties that weren’t suitable. Would highly recommend!
4.8 / 5.0
Ms. Melissa PAYNE
FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.