Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
With so many ways to find an apartment in Hong Kong it's hard to know where to go and who to trust. From the very beginning I felt that Flo was on my side. She didn't push me until she knew I was ready and only showed me apartments that would actually be suitable. This saved a whole lot of time and stress. The appointments were well organized and after deciding to make an offer, Flo made an agreement with the landlord within an hour. After that everything was so smooth, she set up all the utilities and made sure everything in the apartment was working properly. I couldn't recommend her more highly.
4.6 / 5.0
Daniel Sempere Pico
Daniel leased a flat out for me a few months back. Not only did he find a good tenant match for the unit, he was also highly organised and provided me with updates throughout the search period. After leasing out the flat, he provided me a folder consisting of the agreement, pictures, reference and handover documents of the transaction. In Hong Kong, such competency and service levels are rare. I am happy to make the recommendation to use Daniel for any housing and relocation needs.