From the very first inquiring about availability to her most recent email today finalizing lease agreement and confirming completion of stamp duty, Francesca has proven to be consistently professional, responsive and accommodating while doing so in a friendly and easy going manner. Although most of the time in these situations agents tend to prioritize tenant interests over the landlord, I felt that Francesca was fair and impartial in representing both parties. I appreciated her candor in describing the nature of the tenant in unbiased terms so that I could make the best decision possible without actually having met them. In the end, the information garnered from that discussion regarding the quality of the tenant not only held true, but in fact exceeded my expectations. Needless to say, my experience with Francesca was very positive and yet another reason why Okay.com will be my first point of contact whenever I need help with something real-estate related in the future.
5 / 5.0
Available at all times and very responsive. Goes the extra mile.
4.9 / 5.0
Mr. Michael Thomas DOJLIDKO
Ludivine was an excellent listener to us and this is a very good quality as an agent.
She respected our wishes (location, type of flats etc...) and monthly budget. It was very important as we did not want to waste time visiting flats which were not in our range of expectations. We are a couple who is quite busy and appreciate efficiency. She is also very proactive in responding to our questions and helped us to have a smooth installation into our new Hong Kong Home. We highly recommend Ludivine.