I under-estimated the time it would take to find the right apartment and was under time pressure as I had to vacate my current apartment by July 14th. I was talking to a number of agents at the same time to hopefully find something as soon as possible. When I met Grace, she immediately started showing me all of the properties I requested. Then she made a suggestion of a unit which was out of my budget. She said she would help me negotiate a good price, which I thought would be challenging. But she MADE things happen and I am looking toward to moving to the new apartment. Grace is proactive, efficient and professional--an outstanding agent. - Richmond

My lease in my previous flat was set to run out, but my landlord, in the midst of a sale of the unit which I was renting, gave me only three weeks notice. Within 48 hours, Louise had not only shown me a flat that exceeded all my expectations but also had the offer accepted and the offer letter drawn up and signed. Her attention to detail is remarkable and her level of organisation make her a pleasure to work with, especially in this case when I had an unreasonably short time in which to find a new flat. The new flat is a delight, so I am doubly grateful for her help and professionalism. I have used Louise as my rental agent twice in two years and have often suggested to friends that they use her. - Rahul Jacob

I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility. I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t - Mr. Jun LEE

Friendly patient very diligent very helpful and gave me good guidance - Mr. David BIRCH

I would like to drop a formal thank you note to you and your company. Super helpful service all the way. You took great care of us and am glad you could work out something with Dwellworks. Big thanks to you. Will always recommend you and will always look you up should we move on in the future. - Mr. Tanveer RAHMAN

She understood perfectly what we were searching for and then, when we found the perfect home, she was efficient, taking care of everything in a very professional way, always there for us when we had questions and made us feel that we were in very good hands. I would, for sure, contact her again in case we will need in the future. - Ms. Marta MAROTTA

We used several different agents in our quest to find an apartment. Jeremy was the best by a significant margin; he is highly professional and extremely thorough. He took the time to listen carefully to our requirements/desires and put together a portfolio of properties to help us better understand the HK property market and to help us understand what we were really looking for. In addition to finding appropriate listings, he then took us through a well-planned schedule of appointments to see the apartments we were interested in. His local knowledge is invaluable and he was able to offer many insights as to the pros and cons of each apartment and the area in which they are located. If we need to move apartment again we know who we will call first. - Ms. Carly Ellis

Charlie and I really appreciated all your efforts in helping us identify a new home, your professionalism and warm personality have made our experience a wonderful one! In the past 6 weeks, we emailed and messaged each others almost on a daily basis, and we saw each other at least once a week, and you even drove us around with your own car! With that time and effort, you were able to narrow down exactly what we needed ( given how picky we are! ) and we were so close in finding our new home. We would definitely have signed a lease if our existing landlord didn’t extend this offer for us to stay. We just really wanted to let you know how much we appreciated everything, and it actually feels like you are a friend more than an agent that we just met a few weeks ago! With the holiday season approaching, we wanted to take this chance to say a heartfelt thank you to you! And we wish you and your family a joyous holiday filled with laughter and love! - Jessica and Charlie

Excellent Service all along the way. Shirley went above and beyond and made our relocation experience as enjoyable as possible. We can highly recommend Shirley and looking forward to working with her in the future. - Mr. Till ROSAR

Alan was very helpful and understood my housing requirements straight away. He was very straightforward and easy to deal with and very proactive in helping me get everything organized with the landlord and utility companies and with lots of useful tips on the housing/utility issues in Hong Kong. A big thank you for all his help. - Mr. James FELIX