I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
I am a recent expat [that] relocated to HK from Spain. I contacted OKAY.com to show properties around Happy Valley. My time was also limited as I needed to find a property in a very short period of time. Jayde Pamuk organised a few properties for me to see, her personality made the experience a relaxing and easy one. During this process Jayde also [familiarized me] with the area. I did not only find a property on the same day but [she] also managed to arrange a good deal for me. The follow up process since my move has been consistent and Jayde has made it easy for me to feel like at home in a very short period. I will definitely recommend Jayde to any friends or anyone interested in finding a property! Thank you always for your consistent support.
4.5 / 5.0
Dorothy is the best! This is my second time working with Dorothy – both times she has found me a property I was happy with and both times made the process very easy. Very kind and helpful and a pleasure to work with. Always available for any questions I had or to arrange viewings. I would highly recommend Dorothy to anyone looking for a property.