Ruby has helped us find several apartments since we first arrived [in] Hong Kong in 2006. She understands perfectly our needs and always shows us plenty of different locations so we can compare the value we can get for our money. Our last apartment she got us in Bowen Road really ticks all the boxes in terms of our wishes. If we would need to move again, we will definitely use Ruby again as she understands the market and knows what is available.
4.6 / 5.0
Frederique van der Linde
A number of things stood out for me working with Melanie: she is friendly, approachable & responsive, she clearly understood our needs and was able to direct us to properties which we ended up loving (to the point of confusion!) and she has impressive knowledge of the HK property market and its nuances, knowledge we heavily relied on in finding a home.
Many thanks Melanie for all your warmth and help. We greatly appreciated it!
4.7 / 5.0
Mr. Desmond Kokse YEGAN
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?