...Andrea has been an absolute delight to work with. She is not only very friendly but most importantly understands the requirements of her clients very well. From the moment we discussed my move [to Hong Kong] I instantly felt reassured that the stressful process of finding a place to call home was going to be easier than I anticipated (I even cancelled the vast number of other agents I was planning on working with). No requests seemed too hard. This includes my request to view a total of 28 properties in one day to being happy to secure the handover on a Sunday. She is extremely responsive, personable and honest.
The OKAY.com product is outstanding and with a strong technology focus you do stand out. However as with all service industries it is the people that make the experience hassle free.
I will be happily recommending OKAY.com and specifically Andrea to anyone I know relocating to HK.
I've always found moving house very stressful, but working with Amelia meant this was my smoothest move to date. She arranged viewings one day after we first connected, and my new lease was signed just two days later! She negotiated well on my behalf to secure a more favourable deal. She also arranged the movers for me. This was a huge bonus, as otherwise I would have had to wait longer to secure an appointment. She was very thorough in noting any defects in my new flat. Amelia also organised the transfer of utilities to my name which was another huge help in the run-up to moving day. I have been in my new place for a week now and am very happy here. I strongly recommend working with Amelia: she minimised the stress in the entire process and in addition to being an absolute professional, was very fun and easy to work with.
Having recently moved to Hong Kong, we were slightly apprehensive to begin the property hunt given the anecdotal feedback we had received from friends about a search taking many weeks and the potential poor quality properties we would see. Claire made the entire process very simple, she clearly has a solid understanding of the market as she was able to tailor quality properties to match our specific requirements and budget. Claire also made sure she was flexible and able to accommodate our time slots and took the time to answer all of our questions any time of day (which as first time Hong Kong renters was invaluable). Claire was extremely professional and we are extremely happy with our new property. Thank you Claire.