Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Thanks Jayde for helping us to find our flat. We knew we would find it comfortable and it ticked the majority of our boxes when we saw it originally. Now that we've actually moved our stuff into the flat, we're very happy with it and feel settled remarkably quickly. Throughout the process, Jayde has provided a good range of options for us to explore and made herself available when required. She provided good advice when we needed and was not pushy or trying to upsell us. We would definitely come back to Jayde when we need to move again.
4.8 / 5.0
Mr. Lee has provided a most exemplary service in arranging and concluding a new tenancy agreement for a unit at Robinson Heights. He is professional, thorough, responsible and enduring. He deserves my full recommendation.