Jayde was effective and efficient - a truly excellent agent and a real asset to OKAY.com. She was extremely helpful to our new tenant and provided lots of useful tips, whilst being very considerate of the needs of both landlord and tenant. It was a pleasure working with her.
4.9 / 5.0
She is perfectly professional.
4.7 / 5.0
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.