We recently moved from the UK to Hong Kong and Nina was our estate agent. Nina was very professional and knowledgeable about Discovery Bay and understood what we wanted straight away, finding us several properties that met our requirements. We found Nina extremely approachable, and always willing to go the ‘extra mile’ in helping us to find our perfect property. Above all, Nina made us feel really welcome within the local community and helped us settle into the Hong Kong/Discovery Bay way of life. We would not hesitate to recommend Nina to anyone looking for a high quality service.
4.5 / 5.0
Alexander and Fabiana
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
Yohanita Tajuddin (Sayaka)
Very attentive understanding our needs and then ensuring that these are covered.