We were very impressed with Ruby's knowledge of the market, attention to detail and particularly, the time that she took after the sale had completed to ensure that we were able to move in and enjoy the property without any trouble. Usually, the agent is difficult to contact and of no help once they have closed the sale, but Ruby was there all the way through, even to the point of following up days after we had moved in to solve a couple of minor issues. We would certainly recommend Ruby.
4.6 / 5.0
Expat professionals (lived in HK for 20 years)
The key to a good property agent is whether you end up with a property you are pleased with, within your budget. We are delighted with what Max found us and that she negotiated the price down to our budget - something she was confident she could do before she showed us the place.
The second aspect to a good property agent is the whether the search and decision process is efficient, speedy, focused on relevant properties, with a wide variety of choices, all within budget and meeting key criteria. Max worked with all four of our family - including two teenagers - so that in the short time available, we got a good idea of the choices we had. In the end we were left with two places so attractive that our problem was losing the attractions of one for another even better.
Max also handled the admin., transfers and handover as smoothly as you like.
5 / 5.0
Jamie and Diana Cawley
There was never any pressure. He lined up properties in succession so we could make the best use of our time. He didn’t get frustrated when we took a while to find the right place. He tried to genuinely understand what we were looking for. He prepared comparison documentation. He even helped us secure our property very late in a Saturday night!