We had a wonderful experience working with Nina and OKAY.com for our recent house move. Nina had a great perception of what type and style of accommodation we were looking for and was quick to source some good options, one of which we quickly secured with a very smooth negotiation and signing process. Her local knowledge of Discovery Bay and great people skills were particular services much appreciated by us during our recent house-hunting.
4.9 / 5.0
Lulu and Morten Lisse
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
I thoroughly enjoyed working with Molly. She immediately asked the right questions, quickly grasped my needs and focused her attention on presenting only the best property options, allowing the flat-hunting process to be very time-efficient and smooth. This took a lot of the burden off my shoulders. The subsequent contractual paperwork was handled professionally, and I particularly appreciated that she fought for all the contract terms that I wanted and that she personally made sure that everything in the apartment was working properly. A great asset to any property agency and highly recommended to anyone looking for a home in HK. I will definitely work with Molly on my next property move.