After looking for a place for a few months with a number of agents, Shirley was the only one who could find one we liked with the correct specifications and at the right price point. She was always reachable for any questions, very efficient and keen to help. We hope to work together again in the future!
4.5 / 5.0
Priesh & Fleur
The Hong Kong rental market is apparently a dreadful place. However, my experience could not have been more pleasant. Claire managed my expectations from the first call right through to offer. She listened to every requirement I had and advised me when I was being unrealistic. I looked at three flats in one afternoon and made an accepted offer in less than 24 hours. Claire could not have been easier to work with and I will be telling any friends that are looking for a new flat to rent in Hong Kong that she is the one stop shop!
4.7 / 5.0
Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?