Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
I was looking for a place in HK as a pied-a-terre. Dorothy was very helpful in not only setting up several viewings, but also in helping me make up my mind. To top it off, she helped me get everything organized, from the utilities to the IKEA closet installation while I was traveling full time. If you need an agent who knows the general practice but also goes out of their way to help you, I can strongly recommend Dorothy.
4.6 / 5.0
He listened to and catered for our requests and provided useful suggestions based on this.