Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Janis is professional and at the same time personable. She made the otherwise daunting task of finding a new home smooth and easy for our family. She is also very resourceful and helped us transition into the new flat without a hitch. Would recommend her service to anyone in search of real estate expertise.
4.5 / 5.0
Jen & JC
Stephanie van Eybergen
I arrived in Hong Kong to have a first look at our new life ahead, not having a clue about anything, and was so lucky to have Stephanie showing me around for the whole week. To me, she has been my first friend in this big exciting city not only showing me housing but really helping me on so many levels - locations, supermarkets, schooling etc. Her expertise and knowledge as a true Hong Konger but also as a mother has made my relocation with my family so easy and fun. I am forever grateful for all the time she spend, the care she took, the sympathy she has shown and the apartment and new home we have found. Stephanie really goes beyond everything you would expect from an agent, she is a friend! Thank you for everything Stephanie!