Heike Pfordte was great to work with. From the beginning of working with her, we felt at ease and confident that she would be able to find us a home, not just a place to live. She quickly understood what we wanted, and needed, as well as what we didn't. With her knowledge of the city, she was able to point out locations and options that would fit our needs. She also suggested a location that we had not even thought of before and we ended up really liking it. She was very efficient in arranging showings and never tried to waste our time with places that weren't a good fit. All arrangements were handled very professionally from finding an apartment to signing with the landlord and hooking up necessary utilities. Heike made the whole process of finding a home a lot less stressful.
4.8 / 5.0
The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good.
The rental achieved is a minor element in this mildly euphoric testimonial.
4.6 / 5.0
Retired property professional
I would like to thank Janis for her professional ability in closing the sales deal on my property. She understands buyer preferences very well and was very tactful in presenting documents on the premises. The property I wanted to sell was rather old so if the agent did not study the property well, it could have been a difficult sale. After she contacted me, the sale was done within 1 week. I had another offer and she succeeded in obtaining a higher offer. Thank you Janis!