She knows my preference and only recommends apartments to my liking. Her cheerful attitude makes the tedious flat searching experience much more fun. She is also very thorough in following up the details and process.
4.5 / 5.0
Mr. Roy Lam
I write to thank OKAY.com, but, more specifically, Helena Lau for her hard work in helping me find my first rental property in Hong Kong.
Knowing that positive feedback is often forgotten, I would like to recommend Helena for the patience and professionalism that she showed at all times.
I would like to add that the positive experience I enjoyed with OKAY.com includes having its staff answer emails and calls promptly, and Helena's 24/7 availability in arranging and solving matters, even after signing the lease contract e.g. setting up utility contracts, arranging handyman service, locksmith etc.
Extended service like this makes me want to recommend OKAY.com even more!
4.7 / 5.0
Margaretha de Boer
Moving to Hong Kong with two kids in the middle of the school year, not knowing anything about the city was daunting. We were living outside the US for the first time and I was feeling overwhelmed. Until Max Lever sorted it all out for us. Within 15 minutes of meeting her it was not only clear that she knew what she was doing, but that she was also genuinely tuned in to our needs. Even though we had only given Max 24 hour notice before our first day out on the hunt, she had done her homework. She had made appointments with a variety of great properties to show us, all fitting our brief. She helped us to understand the pros and cons of each area, and was honest in her opinions of each property. She was on top of everything and was prompt and patient with our seemingly endless questions. Because of Max, we found a fantastic apartment with a favorable rental which feels like home. I can't recommend Max enough. An amazing realtor and quality person who is an absolute pleasure to be around.