I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
We were very happy with the service and the results that Jayde Pamuk and OKAY.com provided. First class operation and extremely professional
4.9 / 5.0
The one thing I wasn't looking forward to coming back to HK after 3 years spent in London was apartment hunting. I know how bad the offering can be and how time consuming it can get. But Jayde actually made it a very enjoyable experience. She was just amazing, she understood my needs from the beginning, and actually followed my requirements to shortlist a selection of flats (she actually only had to show me 2, both of which I liked, so I had to make a tough decision!). Jayde and OKAY.com are by far the best real estate service I've ever used. Everything was just perfect from the beginning to the end: personalized, fast, efficient and professional! Can only recommend them! And the next time I need to find a new place I know who to call!