Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.
4.9 / 5.0
We may have not chosen our ideal apartment just yet but we have been thoroughly pleased with Dorothy's consistent efforts and help through out our viewing process. She was friendly, patient and very prompt with her assistance.
4.6 / 5.0
My family recently relocated from Sydney to Hong Kong and the thought of finding somewhere to live that suited my needs was daunting. Fortunately, Nicki Perry at OKAY.com was recommended to me by three people in different networks, and after making contact with Nicki, the whole process became a lot easier. Nicki has lived in Hong Kong for 15 years and knows the market extremely well. In particular, and most importantly for us, she understands the needs and expectations of expats and can provide a targeted shortlist very quickly. I could not recommend Nicki more, she is an absolute delight and she goes above and beyond to ensure that you're happy with your decision. Nicki spent two days taking my wife and two (active!) toddlers on apartment inspections and managed to laugh and smile the whole time. Not to mention the time she spent with me showing me around before my family arrived. Nicki is definitely the best in the business.