The OKAY.COM experience has been a good one for us.Attitude is a key element in the world of property-that plus immaculate documentation; never more so than in present dull and listless market. Often local (non Central agents) cannot compete in these key areas. I met Lala YEUNG at the flat almost by accident and liked her direct and refreshing manner. Cindy LI briefly also in your office and found her friendly and helpful. I do feel that Helena LAU on account of her direct role was the star performer where she was able to display an almost intuitive talent for firstly quick thinking on her feet with good descriptive prose and secondly breathing new life into a deal that was all but dead! The ability to ‘pivot’ and turn a negative situation around is an instinctive to a rare few. Attention to detail in the documentation and RVD notification without prompting and stage by stage notifications were all good.
The rental achieved is a minor element in this mildly euphoric testimonial.
4.6 / 5.0
Retired property professional
I met with Dorothy twice to look for a flat in Hong Kong. I found her to be very organized and helpful. Both times I was given a list of the properties that were to be viewed outlining the property features. I found this quite useful as it's easy to forget what each property offered after viewing so many! After finding a flat I liked (even though above my budget) Dorothy told me she would help to get me the flat within my price budget as she knew how much I liked it. Dorothy spoke to the Landlord and after 2 days the flat was mine! She helped with many questions throughout the contract signing process and helped setup all the utilities. Dorothy was a great agent to work with and I highly recommend her to help with your flat search in Hong Kong.
4.8 / 5.0
Daphne is such a professional perfectionist who I haven’t encountered in a long time. She has been keeping me informed of the progress, any conversations with Tenants, all the way through. She made me feel my property was very desirable throughout and every conversation I had with her was a pleasure. She has our best interests at heart. This was very reassuring and made me feel that you were helping us quickly and efficiently throughout the process. I have to say this has not been my experience with Estate Agents in the past.