I met with many agents but Shirley was by far the most attentive and helpful one. She understood my requirements right away and started showing me all my options which led me to get a better understanding of the market situation. She worked very hard to negotiate with the landlord on what I wanted. Unlike many others who always seem to be on the landlord side, she worked hard to satisfy all. I felt that she is a hard working, intelligent person who is also very sincere in her willingness to help. I will recommend her to others with no hesitation and I will also reach out to her for my next move.
4.6 / 5.0
Shirley is incredibly hard working and responds to messages promptly and seemingly around the clock - as I live in London. Once I gave her my criteria, she immediately sent over several listings that were suitable. When I told her I was interested in the Cullinan West apartments, she went there and took dozens of high-quality photographs and sent them to me the next day. I met Shirley in person on a trip to HK in January. She was friendly, professional and had a good sense of humour as well. Each flat she showed me was perfect but unfortunately I am not able to move to Hk until July. I am confident Shirely will be able to find the perfect home for me and my family when the time comes.
4.6 / 5.0
Early last year Helena Lau very deftly handled the successful letting of our flat to the satisfaction of two quite fussy people! Immaculate paperwork too.
In the interim all routine management work, not really OKAY’s province handled well too.
Recently the very reliable tenant has sought to vacate early (economic reasons) Helena reminded her that the contractual notice period is two months! She has expended a lot of energy in endeavouring to find a new tenant. Quite a lot of messaging involved.
Tenant has now decided to stay on. So your letting fee is now deferred! The important thing is that Helena maintained momentum-an important attribute.
I think OKAY’s recruitment and training policy really shines through here. I hope management think so also.