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Matthieu has been extremely helpful, understanding and positive through this whole experience. He really went out of his way to make sure I knew how to get things set up in my apartment as this is my first time relocating to Hong Kong. He also worked extra hard to make sure I got the apartment I wanted and showed me other ones first so that I could be 100% sure. [...] Thanks, Matthieu!
4.8 / 5.0
Ms. Amy SMITH
As landlords, we are often at the mercy of agents who typically do a stronger job of representing tenant’s interests over ours. However, not once during my interactions with Don did I feel this way. I always felt that my concerns and requests were of proportionate importance and his goal was truly to reach an equitable agreement between my future tenants and me rather than a quick and easy transaction for himself.
Don is a very personable, conscientious and reliable. Don's response time via email, phone or text is virtually immediate and I never felt left in the lurch with regards to my questions or guidance on next steps. I look forward to working with Don again and he will certainly be the first person I'll contact when my property becomes available again in the future.
4.7 / 5.0
Mr. Terrance CHANG
Lala was understood our needs and requirements and she shortlisted apartments well accordingly. She is well organised and detailed from beginning to end. What I really like about her is that she followed on things we asked and responded in a timely manner. Her attitude is always professional and very pleasant to deal with. I have already referred my friends to her who are looking for an apartment. In a nutshell, she is great.