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I’d like to share my experience with Daphne, my housing agent. In short, It was truly pleasant to work with Daphne. She took every effort to help from find flats, check the room status, resolve issues and get the contract done. Actually, I had an issue on the refrigerator in the new apartment which I think it’s caused by miscommunication between landlord and his agents. I never expected this kind of situation so I had no idea how to solve the issue. I was very worried if I could continue the agreement because landlord’s agent was just trying to avoid the situation. But Daphne tried very hard to reach out to the landlord’s agent and solve the issue. She was willing to take the responsibility on what she did nothing wrong and convinced landlord and his agent to share the responsibility.
I moved to the new apartment last week and my family are so happy with new apartment. It would not have been possible to get the TA signed without Daphne’s help. I would like to take this opportunity t
5 / 5.0
Mr. Jun LEE
Director - Group Digital Platforms and Innovation
In one word, this is an outstanding experience..Daphne clearly understood my requirements when I explained her in WhatsApp..she showed me 3 properties, exactly matching to my taste, location and budget on a weekend...no time wasted..this tells that how clearly she understood client requirements and needs. In 2 hours, we closed the deal and then onwards she has taken all paperwork very diligent.
In fact she also helped me in negotiating the rent with owner and got best deal for me.. I have seen many real estate agent but certainly I can say that Daphne stands out she is exceptional. Without any doubt and hesitation, I will recommend Daphne to any of my friends and colleagues in future.
Daphne , all the best and keep up your good work. Hope I will get opportunity to refer more people to you in future:)
4.6 / 5.0
I am satisfied with the professional service provided by Shirley Li of OKAY.com. She is very efficient, patient and helpful. She helped me find a good tenant and hit reasonable price. I will definitely refer her to my friends and contact her again if I have property for lease or sale.