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As landlords, we are often at the mercy of agents who typically do a stronger job of representing tenant’s interests over ours. However, not once during my interactions with Don did I feel this way. I always felt that my concerns and requests were of proportionate importance and his goal was truly to reach an equitable agreement between my future tenants and me rather than a quick and easy transaction for himself.
Don is a very personable, conscientious and reliable. Don's response time via email, phone or text is virtually immediate and I never felt left in the lurch with regards to my questions or guidance on next steps. I look forward to working with Don again and he will certainly be the first person I'll contact when my property becomes available again in the future.
4.7 / 5.0
Mr. Terrance CHANG
I just wanted to thank the team at OKAY.com for the numerous viewings you organised. Within two weeks of posting my property for rent, you found me a tenant! I am especially grateful to Claire Hunter for all the effort, help, and involvement she offered in assisting me to ensure the handover went as smoothly as possible. Claire, you were extremely thorough and efficient! It was a pleasure working with you and I hope to do so again in the future.
4.6 / 5.0
Flo's help to find an apartment was exceptional. Not only did she listen to my requirements and deliver a number of options meeting the criteria, she was also always on hand to offer support through the process. She thought of everything you needed to consider, sorted all the admin & utilities and was full of helpful tips and recommendations on HK itself. All in all Flo made the transition to HK a much easier experience. I'd highly recommend Flo to anyone relocating or moving house.