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Our first rental experience was very unpleasant. Our previous agent was deceptive and our landlord the same and it left us very wary this time around. Thankfully, I read an article about the OKAY.com DB team last year and decided to call them as soon as our lease was up. It was great to talk to an agent who not only understood our expectations and requirements but respected them. It was refreshing to be taken to see places that fit the bill and not be shown places that had some of the things we had asked for but were clearly not going to be considered. I also appreciated Nina's help in taking me to a furniture store that makes beds, made to order and then for saving me money by forwarding me an ad for a second hand one that fits perfectly. It's great to talk with someone who looks after their customers that well! For any problems, Nina got back to me in a timely fashion and fixed them with a positive attitude. Who could ask for more?
5 / 5.0
Maki is an excellent, attentive, diligent and lighthearted agent. She easily understood our needs, was always available, and was a real delight to spend time with. Highly recommended professional but personal service!
4.7 / 5.0
Liza is a first-class professional who was quick to zero-in on our requirements. She found us a fantastic selection of apartments to consider and made the entire process very easy. All the way through to signing our contracts, Liza and OKAY.com were tremendously helpful!