From the beginning to completion, Shirley has provided excellent service. She contacted me very quickly after I made the initial request online then followed up with my enquiries and requests diligently. After I told her my requirements, she compiled a huge list of properties in different areas for viewing and even managed to make some last-minute additions and changes. The viewing process was smooth and I was impressed by the standard of properties we saw. We were so impressed we actually put in an offer right away! Even after the contracts were exchanged, Shirley continued to communicate frequently and send over helpful info and advice on logistics. I highly recommend Shirley.
4.7 / 5.0
Winnie & Robert Miles
Amelia was amazing! I was under a very tight deadline to move and was traveling when I contacted Amelia to help me to look for an apt. She went out of her way to check out apartments and sent me videos and pictures for me to choose from when I was traveling. Given my timeline we had to view 12 apt in 1 day and she was so patient and caring and always put my interest first. After I signed the apt she was so helpful in liaising and following up with the landlord on handover! Amelia made the whole process of looking for apt and moving so smooth and stress-less for me! Thank you Amelia! I can’t do it without you!
4.8 / 5.0
Don was professional and knowledgeable in his approach to my property search. OKAY.com had been recommended to me by a colleague for its efficiency and great customer support which very much proved to be the case. I also appreciated the ‘after sales' service that Don provided in addressing my concerns about multiple small defects. I have never used the service of agents in the past, or more precisely, the very few experiences I had in Europe were not very positive with agents applying a lot of pressure to ensure I signed the agreement while making promises that were never held. My experience with OKAY.com was very refreshing in comparison and I would highly recommend Don's services to others looking for a new home in HK!