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We are extremely happy with the new flat – Colin was really helpful and I will happily refer [OKAY.com] to my friends going forward.
4.6 / 5.0
Ruby T Y Suen
My husband and I just relocated to HK from New York. We were matched with Ruby for our property search, and we could not be happier with her service. Ruby was extremely diligent and professional throughout the entire process, not to mention friendly and pleasant. Because she knew that our top priority was to find something quickly, she lined up a day of 8+ hours of viewings, and we were able to select an apartment from the crop she showed us on the first day. We were impressed that she took so much time with us and was able to arrange so many viewings in one rather long day. Apart from that, we were delighted that Ruby, in many ways, exceeded the expectations of her job. She showed us many more apartments than she “needed” to, recommended additional districts, assisted with our furniture search and was extremely diligent in coordinating with our landlord to expedite the signing of our lease. The fact that Ruby went above and beyond deserves special recognition.
4.6 / 5.0
Dorothy provided a great end to end service in us finding suitable accommodation. The engagement started before even we relocated to HK, with her giving us handy tips on what to expect on the ground. The process of inspecting potential sites also went smoothly;Dorothy always providing honest feedback through a customer based lens, and keeping in mind what our requirements were. Equally important was her role as the conduit between ourselves and the property owners at the final stages. All required documents and transactions were recorded and explained in a transparent manner. Her personal touch and insights about living in HK , just made it a really satisfying overall experience. I couldn't recommend her enough.