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There was never any pressure. He lined up properties in succession so we could make the best use of our time. He didn’t get frustrated when we took a while to find the right place. He tried to genuinely understand what we were looking for. He prepared comparison documentation. He even helped us secure our property very late in a Saturday night!
5 / 5.0
Mrs. Anna Lamont
We moved to HK in early April and with new work, children's admissions and finding a new apartment in a short time frame it was all turning out to be a great challenge. We worked with a handful of agents but when we met Don it was a very different interaction. Don was much more structured and clear in his communications and I never felt like I was being pressured to make a decision. Don was very professional in managing our rent discussions as well as tending to smaller items regarding the condition of the apartment. He gave excellent advice on general practice throughout the process and has been a continuous source of assistance even after we moved in.
4.6 / 5.0
AVP - Product Proposition
We were living in Kennedy Town but had to find a new place as the family is about to grow with a 2nd child arriving soon.
We contacted 3 different agencies and OKAY.com was one of them. We loved the quality properties on their website as many of them fit our western standards. We also appreciated how easy and convenient it was to select the places to visit directly online from the recommendation list sent by our agent with details, pictures and personal notes.
Our agent, Jayde Pamuk, immediately understood our needs and our long list of 'must-haves' never discouraged her. All of the apartments we visited had something unique compared to Hong Kong standards.
If we must move out again in Hong Kong (hopefully, not too soon!), we would first ask for OKAY.com and Jayde Pamuk.