Royal Forest-2 御林峰-2

FIVE STAR SERVICE! Gertrude was absolutely AMAZING! I couldn't have wished for a better agent! I have lived in America, Germany, Sweden, and Denmark, and it is safe to say that Gertrude went far and beyond with what I expect a housing agent to do. In fact, Gertrude was almost more of a relocation agent. Not only did she find me the best fit apartment, she offered concerns on places that she felt were not a safe choice, showed me around my neighbourhood of interest, was flexible with meeting times, provided numerous must-know tips of living in HK, and assisted in securing and setting-up some basic furniture prior to my move in. And, of course, Gertrude was SUPER friendly - absolutely an awesome person. Even after the contract was signed, Gertrude checked in with me multiple times to be sure all was well. I am certain I have missed a few compliments here. I will most definitely return to OKAY for my next flat search, and will request and insist that Gertrude be my guide.

Very professional but personal and friendly at the same time. Didn’t feel pressure as I have with some other realtors. Went above and beyond to make the whole experience very smooth, and was very understanding about certain situations when we needed help/assistance.

Soi was incredibly personable, professional, unflappable and committed to creating a smooth transaction from the moment I got off the plane, to well after the signing. I arrived with only a few days to find a place. But Soi was well organized and made me feel like I was her only client, meeting me over the weekend and with little notice during the week to see and re-see houses. Soi very quickly honed in on what I was looking for, and that helped things move along. Once we zeroed in on a decision, I felt Soi was very much on my side in negotiating with the landlords. It was obvious Soi has a very deep knowledge of the Clearwater Bay and Sai Kung areas, and I am sure other areas, too. While we were out looking, if I happened to see a house that wasn’t on the list but looked empty, Soi seemed to magically have the number for the owner. We are really happy and I can say with confidence that Soi is a big reason why. I would recommend her strongly to anyone looking for real estate advice.